1. Introduction
This policy governs the use of the QR Menu API. By accessing our API to integrate
with POS, ERP, or other third-party systems, you agree to comply with these terms. Our goal
is to provide a stable, secure, and high-performance environment for all users.
2. Access and Authentication
- API Keys: Access is granted via unique API keys. These keys are
sensitive and must be stored securely.
- Credentials: Do not share your API credentials with unauthorized third
parties. You are responsible for all activity occurring under your keys.
- Revocation: We reserve the right to rotate or revoke keys if a security
breach is suspected.
3. Usage Limits (Rate Limiting)
To ensure system stability, the following limits apply:
- Standard Tier: Up to 1,000 calls per hour.
- Burst Limit: No more than 20 calls per second.
- Exceeding Limits: If you exceed these limits, the API will return a
429 Too Many Requests error. Please implement exponential backoff logic in your
integration.
4. Acceptable Use
- Data Integrity: You may only use the API to import / pull menu items,
pricing, and order data related to your authorized restaurant account.
- Prohibited Actions:
- Scraping or "crawling" data that does not belong to your account.
- Attempting to reverse-engineer the QR Menu infrastructure.
- Using the API for any illegal activity or to distribute malware.
5. Data Privacy & Security
- Encryption: All API calls must be made over HTTPS (TLS 1.2 or higher).
- Personal Data: If your integration handles customer data (e.g., names or
phone numbers from orders), you must comply with local data protection laws (e.g., GDPR, CCPA).
- Storage: Do not store [Application Name] user passwords or sensitive
payment data on your local servers.
6. Maintenance and Versioning
- Uptime: While we strive for 99.9% uptime, we may occasionally perform
scheduled maintenance. We will provide 48 hours' notice for planned outages.
- Deprecation: We may update API versions. When a version is deprecated,
we will provide a 6-month transition period before the old endpoint is retired.
7. Support and Liability
- Technical Support: API-related inquiries can be directed to
support@qrmenus.net.
- Indemnification: You agree to indemnify QR Menu against any
claims resulting from your third-party integration's failure or security breach.